JW Inner Health – Customer Bill of Rights
Personal • Professional • Safe • Empowering
Thank you for choosing JW Inner Health. As an independently owned and operated mobile massage practice, I’m honored to be part of your self-care journey. My mission is to deliver every session with the highest standards of professionalism, safety, and respect.
About Me
I’m Tadson Julien, the owner and licensed massage therapist behind JW Inner Health. As a solo practitioner, I take pride in offering personalized care in a safe, ethical, and welcoming environment—brought directly to you.
My Code of Ethics
As a licensed massage therapist, I commit to:
• Providing professional, therapeutic services only
• Maintaining appropriate boundaries at all times
• Respecting your confidentiality and privacy
• Never tolerating inappropriate behavior
• Continuing my education to better serve you
If you ever feel uncomfortable or something doesn’t feel right during or after your session, I encourage you to speak up. You can talk to me directly or contact me privately:
Your Rights as a Client
You deserve to feel safe, heard, and supported. During your massage, you have the right to:
• Speak up about the pressure, technique, or comfort level
• Undress only to your comfort level—undergarments are always acceptable
• Be appropriately draped at all times
• Decline any technique or stop the session at any time
• Ask questions and expect respectful, honest answers
• Invite someone to be present (if that helps you feel more comfortable)
What You Can Expect
When you book a massage with JW Inner Health, you can expect:
• A professional, safe, and judgment-free experience
• A clean, sanitized setup with fresh linens and equipment
• Respect for your time, space, and personal boundaries
• Zero tolerance for any inappropriate conduct
• A focused session designed around your needs and wellness goals
Boundaries & Ethics
For your safety and mine, the following boundaries are always upheld:
• I do not massage or touch genitals, breasts, or gluteal areas without explicit consent, and always over the sheet
• Inner thigh work is limited and performed with clear communication and consent
• I will never engage in sexual or inappropriate conversation or conduct
• I will maintain proper draping throughout your session
• I will always behave with professionalism, integrity, and respect
Your Role & Responsibilities
As my client, I ask that you:
• Be on time and prepared for your appointment
• Disclose any health conditions, injuries, or medications that may affect your massage
• Maintain respectful and appropriate behavior at all times
• Understand that I may end a session immediately if boundaries are crossed
My Commitment to You
JW Inner Health is committed to creating a relaxing and therapeutic environment where your health and peace of mind are the priority. You will always be treated with care, professionalism, and respect.