JW Inner Health – Customer Bill of Rights
Personal • Professional • Safe • Empowering
Thank you for choosing JW Inner Health. As an independently owned and operated mobile massage practice, I’m honored to be part of your self-care journey. My mission is to deliver every session with the highest standards of professionalism, safety, and respect.
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About Me
I’m Tadson Julien, the owner and licensed massage therapist behind JW Inner Health. As a solo practitioner, I take pride in offering personalized care in a safe, ethical, and welcoming environment—brought directly to you.
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My Code of Ethics
As a licensed massage therapist, I commit to:
• Providing professional, therapeutic services only
• Maintaining appropriate boundaries at all times
• Respecting your confidentiality and privacy
• Never tolerating inappropriate behavior
• Continuing my education to better serve you
If you ever feel uncomfortable or something doesn’t feel right during or after your session, I encourage you to speak up. You can talk to me directly or contact me privately:
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Your Rights as a Client
You deserve to feel safe, heard, and supported. During your massage, you have the right to:
• Speak up about the pressure, technique, or comfort level
• Undress only to your comfort level—undergarments are always acceptable
• Be appropriately draped at all times
• Decline any technique or stop the session at any time
• Ask questions and expect respectful, honest answers
• Invite someone to be present (if that helps you feel more comfortable)
What You Can Expect
When you book a massage with JW Inner Health, you can expect:
• A professional, safe, and judgment-free experience
• A clean, sanitized setup with fresh linens and equipment
• Respect for your time, space, and personal boundaries
• Zero tolerance for any inappropriate conduct
• A focused session designed around your needs and wellness goals
Boundaries & Ethics
For your safety and mine, the following boundaries are always upheld:
• I do not massage or touch genitals, breasts, or gluteal areas without explicit consent, and always over the sheet
• Inner thigh work is limited and performed with clear communication and consent
• I will never engage in sexual or inappropriate conversation or conduct
• I will maintain proper draping throughout your session
• I will always behave with professionalism, integrity, and respect
Your Role & Responsibilities
As my client, I ask that you:
• Be on time and prepared for your appointment
• Disclose any health conditions, injuries, or medications that may affect your massage
• Maintain respectful and appropriate behavior at all times
• Understand that I may end a session immediately if boundaries are crossed
My Commitment to You
JW Inner Health is committed to creating a relaxing and therapeutic environment where your health and peace of mind are the priority. You will always be treated with care, professionalism, and respect.
